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    • Claims Made Simple: What to Expect When Filing Hotel Insurance Claims

      Running a hotel is a complex operation that involves many moving parts. From welcoming guests to maintaining the property, there's a lot to manage. One critical aspect that often flies under the radar is hotel insurance.

    • Disability Income Protection: What Every Hotel Operator Needs to Know

      Running a café is a rewarding yet challenging endeavor. With the hospitality industry being fast-paced and ever-changing, café owners often face unique financial challenges. Operating in an industry that is both physically demanding and unpredictable can sometimes lead to unforeseen circumstances that affect the stability and success of your business.

    • The Role of Business Interruption Insurance in Sustainable Hotel Operations

      Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost.

    • A Cybersecurity Guide for Hotel Operators

      With an ever-expanding digital landscape, the importance of robust cybersecurity measures in the hospitality industry cannot be overstated. As technology continues to evolve, so too do the threats that target the vulnerabilities within hotel systems. This has made cybersecurity a top priority for hotel operators.

    • The Role of Training in Minimising Liability for Hotel Operators

      Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses.

    • The Importance of Risk Assessment in Tailoring Your Hotel’s Insurance Coverage

      Risk assessment is a fundamental process in evaluating potential exposure to financial losses and liabilities in the hospitality industry. It involves identifying, analyzing, and evaluating risks that could impact hotel operations. By understanding these risks, hotel operators can tailor their insurance policies to provide comprehensive coverage and mitigate potential payouts.

    • Custom Insurance Solutions: Protecting Your Hotel from Unique Risks

      The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends.

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    Hotel Insurance Articles

    The Role of Training in Minimising Liability for Hotel Operators
    The Role of Training in Minimising Liability for Hotel Operators
    Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses. - read more
    The Importance of Risk Assessment in Tailoring Your Hotel’s Insurance Coverage
    The Importance of Risk Assessment in Tailoring Your Hotel’s Insurance Coverage
    Risk assessment is a fundamental process in evaluating potential exposure to financial losses and liabilities in the hospitality industry. It involves identifying, analyzing, and evaluating risks that could impact hotel operations. By understanding these risks, hotel operators can tailor their insurance policies to provide comprehensive coverage and mitigate potential payouts. - read more
    Custom Insurance Solutions: Protecting Your Hotel from Unique Risks
    Custom Insurance Solutions: Protecting Your Hotel from Unique Risks
    The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends. This dynamic nature introduces a variety of unique risks that need to be managed effectively. - read more
    The Role of Business Interruption Insurance in Sustainable Hotel Operations
    The Role of Business Interruption Insurance in Sustainable Hotel Operations
    Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost. It ensures that a company's revenue stream can continue even if its operations are halted due to unexpected events. - read more
    A Cybersecurity Guide for Hotel Operators
    A Cybersecurity Guide for Hotel Operators
    With an ever-expanding digital landscape, the importance of robust cybersecurity measures in the hospitality industry cannot be overstated. As technology continues to evolve, so too do the threats that target the vulnerabilities within hotel systems. This has made cybersecurity a top priority for hotel operators. - read more

    Insurance News

    Netstrata's Insurance Practices Raise Industry Concerns
    Netstrata's Insurance Practices Raise Industry Concerns
    26 Oct 2025: Paige Estritori
    Recent revelations have cast a spotlight on Netstrata, a prominent strata management firm in Australia, for imposing insurance brokerage fees significantly higher than industry norms. This development has ignited a broader discussion about the need for transparency and reform within the strata management sector. - read more
    PICA Group Highlights Potential Risks to Strata Industry Viability
    PICA Group Highlights Potential Risks to Strata Industry Viability
    26 Oct 2025: Paige Estritori
    Bobby Lehane, CEO of PICA Group, has issued a cautionary statement regarding the future of the strata management sector in Australia. He emphasized that eliminating insurance commissions could pose a significant threat to the industry's viability, drawing parallels to the challenges faced by the aged care sector. - read more
    Queensland Strata Owners Advised to Leverage Initiatives for Premium Reduction
    Queensland Strata Owners Advised to Leverage Initiatives for Premium Reduction
    26 Oct 2025: Paige Estritori
    Strata property owners in North and Central Queensland are being encouraged to take advantage of new federal and state initiatives designed to reduce insurance premiums and improve cyclone resilience. These programs offer financial incentives for property upgrades that can lead to significant savings on insurance costs. - read more
    AFCA Urges Insurance Industry to Improve Premium Explanations to Reduce Disputes
    AFCA Urges Insurance Industry to Improve Premium Explanations to Reduce Disputes
    23 Oct 2025: Paige Estritori
    The Australian Financial Complaints Authority (AFCA) is calling on insurers to enhance their communication regarding premium increases to help resolve disputes more effectively and fairly. The authority suggests that offering flexible payment options could also aid in managing disputes. - read more
    TAL's $4.7 Billion Payout Reflects Rising Insurance Claims in Australia
    TAL's $4.7 Billion Payout Reflects Rising Insurance Claims in Australia
    23 Oct 2025: Paige Estritori
    Leading Australian life insurer TAL has reported a substantial $4.7 billion in life insurance claims paid over the 12 months ending March 31, 2025. This figure underscores the significant role life insurers play in providing financial support to Australians during challenging times. - read more

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    Insures your income in the event of you being unable to work due to sickness or accident.