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Hotel Insurance Articles

Custom Insurance Solutions: Protecting Your Hotel from Unique Risks Custom Insurance Solutions: Protecting Your Hotel from Unique Risks
The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends. This dynamic nature introduces a variety of unique risks that need to be managed effectively. - read more
The Role of Training in Minimising Liability for Hotel Operators The Role of Training in Minimising Liability for Hotel Operators
Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses. - read more
Disability Income Protection: What Every Hotel Operator Needs to Know Disability Income Protection: What Every Hotel Operator Needs to Know
Running a café is a rewarding yet challenging endeavor. With the hospitality industry being fast-paced and ever-changing, café owners often face unique financial challenges. Operating in an industry that is both physically demanding and unpredictable can sometimes lead to unforeseen circumstances that affect the stability and success of your business. - read more
Claims Made Simple: What to Expect When Filing Hotel Insurance Claims Claims Made Simple: What to Expect When Filing Hotel Insurance Claims
Running a hotel is a complex operation that involves many moving parts. From welcoming guests to maintaining the property, there's a lot to manage. One critical aspect that often flies under the radar is hotel insurance. This form of insurance plays a crucial role in safeguarding your business from unforeseen events that could disrupt operations or impact your financial health. Whether it's damage from natural disasters or unexpected liabilities, insurance is your safety net. - read more
The Role of Business Interruption Insurance in Sustainable Hotel Operations The Role of Business Interruption Insurance in Sustainable Hotel Operations
Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost. It ensures that a company's revenue stream can continue even if its operations are halted due to unexpected events. - read more
Claims Made Simple: What to Expect When Filing Hotel Insurance Claims Claims Made Simple: What to Expect When Filing Hotel Insurance Claims
Running a hotel is a complex operation that involves many moving parts. From welcoming guests to maintaining the property, there's a lot to manage. One critical aspect that often flies under the radar is hotel insurance. This form of insurance plays a crucial role in safeguarding your business from unforeseen events that could disrupt operations or impact your financial health. Whether it's damage from natural disasters or unexpected liabilities, insurance is your safety net. - read more
The Role of Training in Minimising Liability for Hotel Operators The Role of Training in Minimising Liability for Hotel Operators
Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses. - read more
Custom Insurance Solutions: Protecting Your Hotel from Unique Risks Custom Insurance Solutions: Protecting Your Hotel from Unique Risks
The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends. This dynamic nature introduces a variety of unique risks that need to be managed effectively. - read more
Disability Income Protection: What Every Hotel Operator Needs to Know Disability Income Protection: What Every Hotel Operator Needs to Know
Running a café is a rewarding yet challenging endeavor. With the hospitality industry being fast-paced and ever-changing, café owners often face unique financial challenges. Operating in an industry that is both physically demanding and unpredictable can sometimes lead to unforeseen circumstances that affect the stability and success of your business. - read more
The Role of Business Interruption Insurance in Sustainable Hotel Operations The Role of Business Interruption Insurance in Sustainable Hotel Operations
Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost. It ensures that a company's revenue stream can continue even if its operations are halted due to unexpected events. - read more

Insurance News

AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs
25 Jul 2025: Paige Estritori

An Australian travel insurance policyholder faced disappointment as the Australian Financial Complaints Authority (AFCA) denied their claim for reimbursement of costs incurred due to changing travel plans amid threats of a pilot strike. The traveller, who rearranged his flights from Sydney to Vancouver and subsequently to Toronto, had hoped his insurer, AIG Australia, would cover the $5,576 expenses for the rebooked flights and additional accommodation. - read more
Fee Models Emerge as Solution to Cyclone Insurance Affordability Concerns Fee Models Emerge as Solution to Cyclone Insurance Affordability Concerns
25 Jul 2025: Paige Estritori

The affordability of cyclone insurance in Australia’s high-risk zones remains a pressing issue, prompting some brokers to shift towards fee-based models. This change is highlighted in the latest annual review of the cyclone reinsurance pool from the Australian Competition and Consumer Commission (ACCC). - read more
Homeowner's Storm Damage Claim Denied; Faulty Construction Cited Homeowner's Storm Damage Claim Denied; Faulty Construction Cited
24 Jul 2025: Paige Estritori

A homeowner's attempt to secure a storm damage insurance payout has been thwarted after an investigation revealed that the damage was due to poor maintenance and faulty construction, rather than extreme weather conditions. The initial claim attributed the damage on the property's western wall and roof eaves to significant rainfall, citing a substantial 141mm in July, with a notable record of 43.6mm in a single day. - read more
NSW Workers’ Compensation Scheme Faces Major Overhaul Amid Underinsurance Issues NSW Workers’ Compensation Scheme Faces Major Overhaul Amid Underinsurance Issues
23 Jul 2025: Paige Estritori

The New South Wales State Insurance Regulatory Authority (SIRA) has identified critical issues of underinsurance and employer non-compliance within the icare workers’ compensation scheme. A recent review highlighted that over $60 million in premiums were not collected due to missing wage declarations, with about 75% of employers audited showing non-compliance responsible for an additional $24.5 million in unpaid premiums. - read more
Insurer Prevails in Vehicle Value Dispute Insurer Prevails in Vehicle Value Dispute
23 Jul 2025: Paige Estritori

In a recent ruling by the Australian Financial Complaints Authority (AFCA), a protest from a car owner against her insurer, RAC Insurance, regarding the reduction of her vehicle's agreed value has been dismissed. The case arose after the complainant made a total loss claim following an accident in October, only to discover that her vehicle's value had been adjusted down to $29,700 from a previous total of $40,000. - read more

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Knowledgebase
Indemnity:
A legal principle that stipulates that insurance policies should restore the insured to the financial position they were in before the loss.