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Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance

Over 40% of Travel Insurance Claims in 2024 Were Medical-Related

Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel.
This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.

One notable case involved an Australian traveller in the United States who required extensive medical treatment, resulting in a claim exceeding $3 million. This incident highlights the potential high costs of medical care overseas, particularly in countries with expensive healthcare systems.

Other significant claims, many in the six-figure range, were lodged by travellers to destinations such as Japan and within Australia. Notably, medical claims made by travellers within Australia alone reached more than $10 million from over 2,200 cases, indicating that even domestic travel carries substantial risks.

Despite fewer claims originating from travellers to the United States-674 in total-the country topped the list for total medical expenses. nib Travel attributed this to the high cost of healthcare in the U.S., compounded by currency exchange factors that inflate costs for Australian travellers.

These statistics serve as a stark reminder of the unpredictable nature of travel and the potential financial burdens that can arise from medical emergencies. Travellers are strongly advised to invest in comprehensive travel insurance policies that cover a wide range of medical scenarios, ensuring they are protected against unforeseen events that could otherwise lead to significant out-of-pocket expenses.

Published:Friday, 23rd Jan 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.