Hotel Insurance Online
Australia's leading Online Hotel Insurance resource
According to the audit, SIRA has mandated ISS Property Services to adopt a robust remediation strategy designed to address and rectify these issues. This plan is required to gain the regulator's approval and adhere to specified deadlines, with ISS needing to present monthly updates to show progress until substantial improvements in managing claims are evident.
The newly imposed conditions are a response to the audit conducted by SIRA, which highlighted significant gaps in the company's adherence to expected standards in claims handling. The corrective measures are not only aimed at improving current practices but also at ensuring future compliance and operational excellence within ISS's compensation handling processes.
In addition to the remediation initiative, ISS is required to implement a quality assurance program. This program is essential for continuously evaluating the success of the remediation plan as well as the overall performance in managing claims efficiently. Detailed monthly reporting will be necessary, providing insight into the progress and adjustments being made.
The regulatory body emphasised its commitment to rigorous monitoring of ISS, explicitly stating that, "SIRA is closely monitoring ISS’ performance and compliance with these conditions." This indicates a proactive approach by SIRA to ensure that the required improvements are executed effectively and within the prescribed timeframe.
This development sheds light on the broader challenges faced by self-insured entities in adhering to regulatory standards and the increasing vigilance of regulatory bodies like SIRA. It underscores the necessity for organizations to not only meet but continuously strive to exceed compliance expectations, thereby safeguarding the rights and welfare of their workers.
This latest news follows the original report from the source, Insurance Business Australia, which detailed the conditions imposed on ISS Property Services in response to the identified compliance issues.
Published:Tuesday, 11th Feb 2025
Source: Paige Estritori
| Coalition Pledges to Cut Insurance Capital and Compliance Costs 26 Feb 2025: Paige Estritori The Coalition has proposed significant changes to the insurance sector's capital requirements and regulatory compliance, a move supported by the Insurance Council of Australia (ICA). This pledge comes in the lead-up to the federal election, with shadow treasurer Angus Taylor detailing the plans that aim to alleviate the industry's financial pressures. - read more |
| Call for Stricter Regulations in NSW Claims Farming Ban 26 Feb 2025: Paige Estritori An evaluation of the NSW government's proposed legislation to ban claims farming has been met with calls for more stringent measures from the Insurance Council of Australia (ICA). In its submission, the ICA argues the draft law's 'limited scope' fails to adequately cover key areas such as compulsory third party (CTP) insurance and workers' compensation, potentially undermining its intended impact. - read more |
| Call for a $30 Billion Commitment to Combat Flood Risks in Australia 26 Feb 2025: Paige Estritori The Insurance Council of Australia (ICA) has made a compelling proposal for the creation of a $30.15 billion flood defence fund to address Australia's most costly natural disaster—flooding. This initiative is part of a strategic policy framework aimed at guiding the next federal government on how to make home insurance more affordable amidst growing concerns. - read more |
| Landmark Court Ruling Challenges Insurance Exclusion Clauses 19 Feb 2025: Paige Estritori An Australian court has rendered a pivotal decision in a complex insurance case featuring Mr R's Total and Permanent Disability (TPD) claim which was initially denied by the insurer due to a contested exclusion clause related to pre-existing conditions involving neck and shoulder injuries. - read more |
| Rising Insurance Premiums: A Looming Crisis for Australian Households 18 Feb 2025: Paige Estritori The insurance landscape in Australia is becoming increasingly fraught as the cost of home insurance continues to climb. Recent findings have shed light on the financial strain experienced by 1.6 million households due to surging insurance expenses. Alarmingly, this figure marks an increase of 360,000 households compared to the previous year, underscoring a 30% rise in those affected by these financial burdens. - read more |
| Custom Insurance Solutions: Protecting Your Hotel from Unique Risks The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends. This dynamic nature introduces a variety of unique risks that need to be managed effectively. - read more
|
| The Role of Training in Minimising Liability for Hotel Operators Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses. - read more
|
| The Role of Business Interruption Insurance in Sustainable Hotel Operations Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost. It ensures that a company's revenue stream can continue even if its operations are halted due to unexpected events. - read more
|
| The Importance of Risk Assessment in Tailoring Your Hotel’s Insurance Coverage Risk assessment is a fundamental process in evaluating potential exposure to financial losses and liabilities in the hospitality industry. It involves identifying, analyzing, and evaluating risks that could impact hotel operations. By understanding these risks, hotel operators can tailor their insurance policies to provide comprehensive coverage and mitigate potential payouts. - read more
|
| A Cybersecurity Guide for Hotel Operators With an ever-expanding digital landscape, the importance of robust cybersecurity measures in the hospitality industry cannot be overstated. As technology continues to evolve, so too do the threats that target the vulnerabilities within hotel systems. This has made cybersecurity a top priority for hotel operators. - read more
|
|
|
The Role of Training in Minimising Liability for Hotel Operators Operating a hotel is not just about offering great services and hospitality. It also involves understanding and managing various types of liability risks. Liability in the hospitality industry can arise from numerous situations, and being unaware of these can potentially expose hotel operators to significant legal issues and financial losses. - read more
|
|
|
A Cybersecurity Guide for Hotel Operators With an ever-expanding digital landscape, the importance of robust cybersecurity measures in the hospitality industry cannot be overstated. As technology continues to evolve, so too do the threats that target the vulnerabilities within hotel systems. This has made cybersecurity a top priority for hotel operators. - read more
|
|
|
Custom Insurance Solutions: Protecting Your Hotel from Unique Risks The hospitality industry in Australia is a dynamic and ever-evolving sector, characterised by a diverse range of services and offerings. Hotels operate in a vibrant environment, catering to both local and international guests while constantly adapting to seasonal changes, economic shifts, and emerging trends. This dynamic nature introduces a variety of unique risks that need to be managed effectively. - read more
|
|
|
The Role of Business Interruption Insurance in Sustainable Hotel Operations Business interruption insurance is a policy that covers the loss of income a business suffers after a disaster. While property insurance covers the physical damage to a business, business interruption insurance covers the profits that are lost. It ensures that a company's revenue stream can continue even if its operations are halted due to unexpected events. - read more
|
|
|
The Importance of Risk Assessment in Tailoring Your Hotel’s Insurance Coverage Risk assessment is a fundamental process in evaluating potential exposure to financial losses and liabilities in the hospitality industry. It involves identifying, analyzing, and evaluating risks that could impact hotel operations. By understanding these risks, hotel operators can tailor their insurance policies to provide comprehensive coverage and mitigate potential payouts. - read more
|